Healthcare Business Consultant


Survey Readiness

Compliance surveys are a crucial aspect of the healthcare industry, but they can often be overwhelming and stressful for organizations. Being prepared for these surveys is essential to maintain regulatory compliance and avoid penalties.

At Asandum, we provide comprehensive survey readiness services to assist your organization in preparing for compliance surveys. Our team of experts has extensive experience in regulatory compliance and can help you identify areas of improvement to ensure that your organization is fully prepared for any survey.


  • •  Mock Surveys services provide a comprehensive evaluation of an organization’s readiness for an actual survey conducted by an accrediting body, regulatory agency, or other external organization.
    •  A team of experts with deep knowledge of industry standards and regulations conducted the mock survey.
    •  The mock survey covers all areas of the organization that would be evaluated in a real survey, including clinical operations, billing and coding, quality assurance, documentation, and compliance with regulations and standards.
    •  A comprehensive report is if outlines areas of strength, areas for improvement, and recommendations for corrective action to ensure compliance with standards and regulations.
    •  Mock surveys help organizations identify potential issues and make improvements to their processes and practices to ensure they are fully prepared for the actual survey.


  • •  Staff education and training involves providing staff with the knowledge, skills, and resources they need to perform their jobs effectively and provide high-quality care.
  • •  Staff education and training involves providing staff with the knowledge, skills, and resources they need to perform their jobs effectively and provide high-quality care.
    •  Develop a comprehensive training plan that addresses the needs of different staff roles and levels of experience.
    •  Use a variety of educational methods, such as online training, in-person sessions, and job shadowing, to ensure staff have opportunities to learn and practice new skills.


  • •  Documentation review involves regularly evaluating and assessing the quality and completeness of clinical documentation in patient records.
    •  Review documentation to ensure it is accurate, complete, and compliant with regulatory and industry standards.
    •  Provide feedback and education to clinicians to improve the quality of their documentation and ensure it reflects the patient’s care and treatment accurately.
    •  Use technology tools such as computer-assisted coding (CAC) or natural language processing (NLP) to assist in the documentation review process.
    •  Monitor the impact of documentation review efforts on patient outcomes, coding accuracy, and billing compliance, and use this data to refine and improve the review process.


  • •  Policy and procedure review involves regularly evaluating and updating organizational policies and procedures to ensure they are up-to-date, effective, and compliant with regulations and industry standards.
    •  Review policies and procedures on a regular basis to identify areas that need to be updated or improved.
    •  Involve key stakeholders, such as staff, patients, and external experts, in the policy and procedure review process to ensure their perspectives are considered.
    •  Develop clear communication plans to inform staff of any changes to policies and procedures and provide training to ensure they understand and can implement the changes.
    •  Monitor compliance with policies and procedures and evaluate their effectiveness regularly to ensure they are achieving their intended outcomes.


  • •  Follow-up support involves providing ongoing assistance and guidance to patients, caregivers, and families after they receive healthcare services.
    •  Develop follow-up support programs that are tailored to the individual needs of patients and their caregivers.
    •  Use a variety of communication channels, such as phone calls, emails, and text messages, to stay in touch with patients and provide support.
    •  Partner with community organizations and resources to provide additional support to patients and their caregivers.
    •  Regularly evaluate the effectiveness of follow-up support programs to ensure they are meeting patient needs and identify areas for improvement.

Our survey readiness services are tailored to meet the unique needs of your organization. We work closely with you every step of the way to ensure that you are well-prepared for any compliance survey. As a healthcare business consulting firm, we understand the critical importance of compliance and regulatory risk management. Our team of experts is dedicated to helping healthcare organizations navigate the complex regulatory landscape and avoid potential penalties.